1. Who we are
jordan-shoes.org (“Jordan Shoes”, “we”, “us”, or “our”) curates and sells Jordan Brand sneakers and related products. We are an independent retailer and are not affiliated with Nike, Inc. or Jordan Brand.
Registered contact: Jordan Shoes, 410 S Spring St, Los Angeles, CA 90013, USA. Email: [email protected].
2. Information we collect
- Account & order data: name, email, phone (optional), billing and shipping addresses, order details, returns, and support messages.
- Payment data: last 4 digits of card, card brand, transaction IDs, and status from our payment processor. We do not store full card numbers.
- Device & usage data: IP address, device type, browser, pages viewed, referring/exit pages, timestamps, approximate location (city/country), and clickstream.
- Cookies and similar tech: to remember your preferences, enable core site features, measure performance, and deliver relevant marketing.
- Marketing preferences: your opt-ins for email/SMS and cookie categories.
- User content: reviews, questions, survey responses, and any photos you submit.
Sources include information you provide directly, automatic collection via cookies and pixels, and third-party partners such as payment processors, shipping carriers, fraud-prevention services, and analytics/ads platforms.
3. How we use information
- To provide the service: process orders, payments, shipping, returns, customer support, and account features.
- To improve our site and products: diagnostics, analytics, A/B testing, and debugging.
- To personalize your experience: recently viewed items, saved filters, and relevant product recommendations.
- To market and advertise: with your consent where required, including email/SMS and on platforms such as Google and Meta.
- To protect our business: fraud detection, abuse prevention, and legal compliance.
4. Legal bases (EEA/UK only)
- Contract: to fulfill your orders and provide requested services.
- Legitimate interests: site security, fraud prevention, product improvement, and basic analytics (balanced against your rights).
- Consent: non-essential cookies/trackers, email/SMS marketing where required.
- Legal obligation: tax, accounting, and regulatory requirements.
5. Cookies & tracking
We use the following cookie categories:
- Strictly necessary: core features like navigation, cart, checkout, and security. These cannot be switched off.
- Performance & analytics: traffic measurement and diagnostics (e.g., page performance, popular products).
- Functional: remembering preferences such as size filters and currency.
- Advertising: ad delivery and measurement on platforms like Google and Meta; may use cross-site identifiers.
You can manage preferences anytime via “Manage Cookies” or your browser settings. Blocking some cookies may impact site functionality.
6. How we share information
- Service providers: site hosting, cloud storage, email/SMS delivery, analytics, and customer support tools.
- Payments: PCI-compliant processors handle payments; we receive limited details such as transaction IDs and status.
- Shipping & logistics: carriers receive your name, address, contact info, and order contents as needed.
- Fraud prevention & security: tools that help detect suspicious activity.
- Advertising & analytics: aggregated or pseudonymous data to measure performance and reach interested audiences where permitted.
- Legal and safety: to comply with law, enforce our terms, or protect rights, property, and safety.
- Business transfers: in a merger, acquisition, or asset sale, data may be transferred as permitted by law.
We do not sell your personal information for money. For California and certain U.S. states, “sharing” for cross-context behavioral advertising can occur with advertising cookies; you may opt out via the “Do Not Sell or Share” control.
7. Retention
We retain personal information for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Typical periods: orders and invoices 7–10 years (tax/accounting), support tickets up to 3 years, analytics up to 26 months (or as configured), and marketing preferences until you opt out or delete your account.
8. Your privacy rights
Your rights depend on your location and may include:
- Access, correction, deletion, and portability of your personal information.
- Objection or restriction to certain processing, including withdrawal of consent.
- Opt-out of targeted advertising and certain profiling/“sales” under U.S. state laws (e.g., CA, CO, CT, VA, UT).
EEA/UK: You may lodge a complaint with your local supervisory authority. California: You may use an authorized agent and will not be discriminated against for exercising your rights.
Do Not Track
Our site does not currently respond to Do Not Track (DNT) signals. You can control tracking through our cookie preferences and your browser settings.
9. Security
We apply technical and organizational measures to protect your data, including TLS encryption in transit, access controls, and regular monitoring. No method is 100% secure; please use a strong, unique password if you create an account.
10. International transfers
We may process data in the United States and other countries. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for transfers from the EEA/UK.
11. Children’s privacy
Our services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided us information, contact us to request deletion.
12. Changes to this policy
We may update this Privacy Policy to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated date at the top of this page. Material changes will be highlighted or otherwise communicated where appropriate.
13. Contact us
Questions about this Privacy Policy or your data?
- Email: [email protected]
- Mail: Jordan Shoes, 410 S Spring St, Los Angeles, CA 90013, USA