Standard
3–6 business days
- Carrier: UPS, FedEx, or USPS
- Signature not required by default
- Cost: $8.95 — Free on orders $150+
Shipping Information
Fast, reliable delivery for Air Jordan sneakers and apparel. See processing times, carriers, rates, and international options below.
- Free standard shipping $150+
- 1 business day processing
- International to 40+ countries
Estimate your shipping
Delivery options and rates
Expedited (2‑Day)
2 business days
- Order by 2:00 pm PT, Mon–Fri
- Carrier: UPS or FedEx
- Cost: $24.95
Overnight
1 business day
- Order by 2:00 pm PT, Mon–Fri
- Carrier: UPS or FedEx
- Cost: $39.95
APO/FPO & PO Boxes
Varies by location
- Shipped via USPS
- Overnight/2‑Day unavailable
- Standard rates apply
Weekend and U.S. holiday deliveries are unavailable. Release‑day volume may add 1 extra business day.
Order processing & cut‑off times
- Processing time: 1 business day for in‑stock items.
- Cut‑off for expedited/overnight: 2:00 pm Pacific Time, Mon–Fri.
- Orders placed after cut‑off, on weekends, or holidays ship next business day.
- High‑heat releases may require additional verification and 1–2 extra days.
International shipping
Where we ship
We currently ship to Canada, United Kingdom, European Union, Australia, and select countries worldwide.
- Transit time: typically 3–7 business days (Canada) and 5–10 business days (UK/EU/AU).
- Duties & taxes: calculated at checkout where available, otherwise due on delivery.
- International rates: calculated at checkout based on destination and weight.
- Free shipping threshold applies to U.S. orders only.
Notes & tips
- Use a full street address. We cannot ship to international PO Boxes.
- Customs inspections may extend delivery timelines beyond our estimates.
- Refused packages: original shipping plus return costs are non‑refundable.
Order tracking
When your order ships, you’ll receive a confirmation email with a tracking link. You can also paste your order number in the site search to jump to your order status page when signed in.
- Tracking may take up to 24 hours to activate after you receive the email.
- Delivered but not received? Please check with neighbors or your building manager first.
- Signature confirmation is available on request before shipment; contact support after checkout.
Address changes & cancellations
- We can edit or cancel orders only before fulfillment begins. Contact support immediately with your order number.
- Once shipped, we cannot reroute to a new address. Carrier hold at location may be possible depending on service.
- Undeliverable or refused shipments are returned to us; shipping fees are non‑refundable.
Shipping restrictions
- Hazardous materials are not sold or shipped.
- We do not ship to freight forwarders where fraud risk is detected.
- Expedited and overnight services are unavailable to PO Boxes, APO/FPO, and certain rural routes.
- Multiple‑pair limits may apply on high‑demand releases to ensure fairness.
Observed U.S. holidays
We do not process or ship orders on the following dates:
- New Year’s Day
- MLK Jr. Day
- Presidents’ Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Shipping FAQs
When will my order ship?
Most in‑stock orders ship in 1 business day. Expedited/overnight placed by 2:00 pm PT ship same business day.
How is free shipping applied?
Standard shipping is free on U.S. orders with a merchandise subtotal of $150+ after discounts, before tax and shipping.
Do you require a signature?
Not by default for standard shipments. We can add signature confirmation on request before fulfillment starts.
Can I ship to APO/FPO or a PO Box?
Yes. We ship via USPS to APO/FPO and PO Boxes. Expedited/overnight services are not available to these addresses.
Do you ship internationally?
Yes. We ship to Canada, UK, EU, Australia, and more. Rates and duties are calculated at checkout where available.
My package shows delivered but I don’t have it—what now?
Check with neighbors and building staff, then wait 24 hours. If still missing, contact us to file a carrier trace.
Need help with an order?
Our team is here to help with delivery questions, signature requests, or release‑day concerns.
Contact support